Once you’ve done this, check if you can hear from both headphone speakers. This could be especially helpful if your audio issue occurred after a software update, since certain components are removed or replaced during this process. Restarting your device shuts down all running programs and deletes all caches, effectively refreshing your device. Doing so doesn’t actually kill any processes but instead places them in hibernation mode. Shutting down isn’t enough if you want to reboot a sluggish device. However, if the functioning headset also starts playing only in one ear, you may need to remedy them using one of the solutions in the following sections. In this case, just follow the tips below for fixing wired and Bluetooth headphones. If they’re working as they should, you’ll know that the problem truly lies with your headphones. The quickest way to find out what’s causing your audio issues is by getting a pair of perfectly working headphones or earbuds and connecting them to your device. Here are some methods that’ll help you figure out if your phone, laptop, or PC is at the root of your audio issues: So, before discarding your headphones or attempting to repair them yourself, try determining the actual source of the issue first. Most of the time, however, incorrect audio settings or a temporary (and easily fixable) device malfunction are at the root of these problems. As such, it’s only natural to start considering getting them replaced. When audio problems crop up, such as static noises or hearing sound in only one ear, it’s easy to assume your headphones are broken. Headphones Only Work in One Ear: Ruling Out Phone or PC Issues Find Ways to Extend Your Headphones’ Life.How to Reuse Multiple One-Side Working Earbuds.What to Do When Wireless Headphones Only Work in One Ear.What to Do When Wired Headphones Only Work in One Ear.Headphones Only Work in One Ear: Ruling Out Phone or PC Issues.The following image provides an example of this type of connection: NOTE: If using a source device (such as a cable set-top box, satellite receiver or DVR) to get the signal to the TV, you may also be able to connect this device to the audio receiver using an optical connection. If the issue is still not resolved, disconnect the optical cable and use an analog connection to output the sound from the TV to the audio system.Make sure the TV has the latest system software update. Select Digital audio out, then set to PCM. ![]() NOTE: If Audio output is not shown, skip this step. Select Sound, Display & Sound, or BRAVIA Settings.On the remote control, press the HOME button.If the remote control does not have a Quick Settings button:.On the remote control, press the ( Quick Settings) button.If the remote control has a Quick Settings button:.This step turns off the internal speakers.įor Android TV™ or Google TV™ models, if the audio system is not compatible with Dolby Digital or DTS, perform the following steps. IMPORTANT: Some TVs require that the internal speakers be turned off before outputting the audio signal to another device. Go into the Sound or Speakers menu of the TV and select External Speakers or Audio System.Try changing the channel on the TV to another digital broadcast. ![]() Make sure the optical cable is firmly connected to both the TV and the home theater or stereo system.Make sure the home theater or stereo system is set to the appropriate input and mode for the optical connection.NOTE: Each of these steps represents a possible solution to no sound being heard from a TV when using an optical connection to a home audio system or sound bar. In this case, the optical jack from the source device (Blu-ray Disc Player, DVD player, cable or satellite box) should be connected directly to the home theater or stereo system to get the sound.įollow the steps below to troubleshoot if the optical jack does not appear to be working. Additionally, sound sent to the TV through an HDMI connection or other input also may not output through the optical jack. A secondary analog connection can be used to pass the audio signal in this situation. If the content does not contain a digital audio signal, then no sound can be heard through this connection.(PCM or Dolby Digital technology) This feature is available on select digital broadcasts and streaming video, and is not supported on standard cable or analog stations. The optical jack is designed to output sound when the content you are watching contains digital audio.The connected third-party sound bar or home theater system may not be compatible with the TV.The TV may require a system software (firmware) update.ĭownloads are posted on your model support page.The optical cable is not securely connected. ![]() ![]()
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